The difference between a twenty-minute conversation that produces a real quote and one that produces "send me some photos and we will see" is almost entirely preparation — and not very much of it.
The three things that matter
Daylight photos of the whole elevation. Rough dimensions. A clear sense of what is already decided.
That is it. Everything else is a bonus. If you turn up with those three, we can normally get you to a shortlist and a ballpark number in one sitting.
How to photograph an elevation
The photos people bring are usually close-ups of the specific spot they are thinking about, which is the least useful shot. What we need is context.
- Stand back and get the whole face of the house in one frame, ideally from where someone would stand on the sidewalk.
- Shoot in daylight, not evening, and avoid flash entirely. Flash destroys exactly the colour information we are trying to read.
- Include the neighbours in frame if the houses are close. What sits beside yours affects what will look right on it.
- Get the fixed elements clearly — window frames, soffit, roof, any existing stone or brick. These constrain the choice more than anything else.
- Take one on an overcast day if you can. It is the light the house will be in for much of the year here, and it is the honest test.
For interior trim work
Photograph the existing baseboard and casing, and get a shot that shows the ceiling height relative to a door. Proportion decides which profiles are even candidates, so those two shots narrow the field immediately.
Getting dimensions right
What we need depends on the material:
- Stone and panel cladding — square footage of flat area, plus linear feet of every outside corner. Corners are priced separately and forgetting them is the most common under-order.
- Moulding — linear feet, room by room, plus ceiling height and existing baseboard height.
- Flooring and tile — square footage per room, and note any transitions to other materials.
- 2cm pavers — square footage, and critically which installation method: pedestal, gravel-set, or mortared. It changes which products are suitable.
Approximate is genuinely fine at this stage. We will confirm before anything is ordered, because non-stocking items usually cannot be returned.
Say what is already locked in
This is the one that saves the most time and it is the one people leave out.
If the window frames are ordered, the soffit colour is decided, or the roof is going on next week, say so in the first five minutes. Half the options disappear immediately, and we stop showing you material that was never going to work.
The same applies to budget. If the constraint is a number rather than a look, tell us the number. There is almost always more than one way to hit a target — a different format, a smaller feature area, a stock profile instead of a special order — but we can only offer those alternatives if we know we are solving for cost.
Nobody has ever got a worse outcome by telling a supplier their budget early. The opposite happens constantly.
Questions worth asking us
Things it is entirely reasonable to put to any supplier, including us:
- Is this a stocked item or a special order, and what is the lead time on it?
- Can it be returned if I over-order?
- What does it look like wet? Can you hose a sample down?
- What is quoted separately — fasteners, accessories, freight?
- What goes wrong with this material, and where have you seen it fail?
- Is there a cheaper option that does the same job here?
That last one is a fair question and the answer is often yes. A supplier who never has a cheaper suggestion is not paying attention to your project.
What happens next
After a first conversation you should leave with a shortlist of two or three materials, samples where it helps, and a ballpark figure. From there we firm up quantities from your final dimensions and issue a written quote with material, accessories and freight itemised separately.
Call 604-551-3595 before you come so we can pull the relevant samples in advance. If you would rather start in writing, send your photos and dimensions through the quote form and we will come back to you.


